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Saturday, May 20, 2017

Newbie Bitcoin Users Have ‘Overloaded’ Us, Exert Pressure: Bitstamp Exchange

Newbie Bitcoin Users Have ‘Overloaded’ Us, Exert Pressure: Bitstamp Exchange

Bitstamp has warned it is “overloaded” as a surge of users new to Bitcoin places a huge strain on its resources.

In an announcement Wednesday, Bitstamp said the number of such users was “exerting significant pressure,” and it had shut down its telephone support altogether to divert staff elsewhere.

Users appear to have been caught unawares, Cointelegraph received a message asking for clarification of the lack of available support from the exchange.

The phenomenon presents questions as to how to educate newbies on using and trading cryptocurrencies and suggests available resources are not as readily accessible or straightforward as might be necessary.

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